Terms and Conditions

GGhey Terms and Conditions

Welcome to GGHEY! These terms and conditions of use (the "Terms") govern your access to and use of the GGHEY website, mobile application, and all related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

 

Now the website is owned and operated by GGHEY LTD (7 Copperfield Road, Coventry, West Midlands, England, United Kingdom, CV2 4AQ).

Governing Law: These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the UK laws.

 

Dispute policy

At GGHEY, we strive to provide exceptional services and ensure customer satisfaction. However, we understand that disputes may arise from time to time. This Dispute Policy outlines the process for resolving any disagreements or conflicts that customers may have with our services or transactions. We aim to address such disputes promptly, fairly, and transparently.

 

Communication and Initial Resolution:

a. Contact GGHEY Support: In the event of a dispute, customers should first reach out to our customer support team. This can be done through our website or any other designated communication channel. Provide a clear and detailed description of the issue, including any relevant order numbers, transaction details, and supporting evidence.

b. Cooperation and Information: Customers must cooperate fully with GGHEY during the dispute resolution process. This includes providing accurate and complete information, as well as responding to any requests for clarification or additional details in a timely manner.

 

Investigation and Evaluation:

a. Review of Complaint: Upon receiving the dispute, GGHEY will thoroughly review the customer's complaint, taking into account all relevant information and evidence provided. This may involve examining transaction records, communication logs, and any other pertinent details.

b. Communication and Updates: GGHEY will maintain open lines of communication with the customer throughout the investigation process. We will provide regular updates on the progress of the dispute resolution, including any additional information required or any actions taken.

 

Resolution and Outcome:

a. Fair Resolution: GGHEY aims to reach a fair and satisfactory resolution for both parties involved in the dispute. This may include, but is not limited to, offering a refund, providing compensatory services, or finding alternative solutions to address the customer's concerns.

b. Timely Resolution: GGHEY will make every effort to resolve disputes in a timely manner. However, the resolution timeline may vary depending on the complexity of the issue. We appreciate the customer's patience and understanding during this process.

 

Escalation:

a. Unsatisfactory Resolution: In the event that the customer is not satisfied with the proposed resolution, they may request further escalation of the dispute. GGHEY will review the case again, considering any additional information or evidence provided, and strive to find a mutually acceptable outcome.

b. External Mediation: If the dispute remains unresolved after following our internal escalation process, the customer may pursue external mediation options, such as filing a complaint with relevant consumer protection agencies or seeking legal advice.

 

Good Faith Efforts:

GGHEY is committed to making good faith efforts to resolve customer disputes in an efficient and fair manner. We expect our customers to approach the dispute resolution process with the same level of good faith, providing accurate information, and engaging in constructive dialogue.

Note: GGHEY reserves the right to modify or update this Dispute Policy at any time. Customers will be notified of any changes to ensure transparency and continued adherence to our dispute resolution practices.

Please note that this Dispute Policy is provided as a general guide and does not constitute a legally binding document. The specific terms and conditions governing dispute resolution may be outlined in GGHEY's terms of service or other contractual agreements.

 

Use of the Service

 

a. Eligibility

You must be at least 18 years of age to access or use the Service. By using the Service, you represent and warrant that you are at least 18 years of age.

 

b. License

Subject to your compliance with these Terms, GGHEY grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use. GGHEY reserves all rights not expressly granted to you in these Terms.

 

c. Prohibited Activities

You agree not to engage in any of the following activities in connection with your use of the Service:

  • (i) use the Service for any illegal purpose, or in violation of any applicable law or regulation;
  • (ii) use the Service to distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;
  • (iii) use the Service to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • (iv) use the Service to engage in any activity that disrupts, interferes with, or otherwise harms the Service or any other user's experience of the Service;
  • (v) use the Service to transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature;
  • (vi) use the Service to violate the security or integrity of any network, computer, or communications system, or to gain unauthorized access to any network, computer, or communications system; or
  • (vii) use the Service in any way that infringes any intellectual property right or other proprietary right of any person.

 

d. User Content

You are solely responsible for any content that you post or transmit through the Service ("User Content"). You represent and warrant that your User Content does not violate these Terms or any applicable law or regulation. GGHEY reserves the right, in its sole discretion, to remove any User Content that it deems to be in violation of these Terms.

 

e. Feedback

If you provide GGHEY with any feedback or suggestions regarding the Service, you hereby assign to GGHEY all rights in such feedback or suggestions and agree that GGHEY may use and exploit such feedback or suggestions in any manner and for any purpose, without compensation to you.

 

Intellectual Property

The Service and all content and materials included on or available through the Service, including without limitation text, graphics, logos, button icons, images, audio clips, data compilations, and software, are the property of GGHEY or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws. Except as expressly authorized by GGHEY in writing, you may not reproduce, modify, distribute, transmit, republish, display, or perform any of the content or materials on the Service.

 

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. GGHEY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS IN THE SERVICE WILL BE CORRECTED. GGHEY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COM

Shopping Cart

$0
Support Pay Method
7x24 online livechat go page top